Privacy Policy

Effective Date: July 2025
Website: www.dhmestates.com
Entity Name: DHM Estates

1. Introduction

DHM Estates respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit or interact with our website [www.dhmestates.com] (“Website”).

By accessing the Website, you agree to the terms of this Privacy Policy. If you do not agree, you should not use our services or provide your personal information.

2. Information We Collect

a. Personal Information:

• Name
• Phone number
• Email address
• Location or city
• Project/property of interest
• Any information submitted through forms or WhatsApp/chat

b. Automatically Collected Data:

• IP address
• Browser type and version
• Operating system
• Device type
• Pages visited and time spent
• Cookies and tracking information

3. How We Collect Information

• Contact forms and inquiry submissions
• WhatsApp chat integrations
• Google Analytics or similar tracking tools
• Cookies and local storage
• Phone or email correspondence initiated by you

4. Purpose of Collecting Data

• Respond to your property inquiries and schedule site visits
• Match you with suitable real estate projects, brokers, or builders
• Send relevant project updates and marketing communication
• Improve our website experience and user interface
• Generate internal analytics to optimize service delivery
• Fulfill legal and regulatory obligations

5. Disclosure of Information

DHM Estates does not sell or rent your personal information. However, we may share your data with:

• Trusted real estate developers or builders for follow-ups
• Third-party partners or service providers (e.g., CRM, analytics, ad platforms)
• Governmental, legal, or regulatory authorities if required by law
• Our marketing and sales teams for targeted communication

All third parties are required to process your data in accordance with applicable data protection laws.

6. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, loss, misuse, or disclosure. However, no method of online transmission or storage is fully secure. We cannot guarantee 100% security of data transmitted over the Internet.

7. Cookies Policy

Our Website uses cookies and similar tracking technologies to:

• Store user preferences
• Analyze traffic and browsing behavior
• Provide a customized user experience

You can manage or disable cookies through your browser settings.

8. Your Rights

• Access the personal information we hold about you
• Request correction or deletion of inaccurate data
• Withdraw consent from receiving marketing communications
• Opt-out of data collection for analytics or tracking
• Lodge a complaint with relevant authorities if your data is mishandled

To exercise your rights, email us at support@dhmestates.com.

9. Third-Party Links

Our Website may contain links to third-party platforms such as builder websites, Google Maps, WhatsApp, or social media pages. We are not responsible for the privacy practices or content of these external sites.

Please review their privacy policies before sharing any personal information.

10. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including for legal, regulatory, or legitimate business purposes.

11. Children’s Privacy

This Website is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we discover such data, it will be deleted promptly.

12. Changes to the Policy

We reserve the right to update or revise this Privacy Policy at any time. Changes will be reflected on this page with an updated effective date. Users are advised to review this page periodically.